• Aid Providers register and activate their accounts by email.
• Aid Providers publish listings describing the goods or services they can offer.
• People seeking assistance search listings by category and location.
• Registered users contact Aid Providers directly.
• Users manage and update their own listings.

• Temporary accommodation
• Food and household supplies
• Clothing and personal necessities
• Transportation
• Pet assistance
• Storage space
• Cleanup assistance
• Equipment and tools
• Building and repair services
• Professional and community services
• Other practical assistance

• Requests for money or financial assistance
• Financial donations
• Fundraising campaigns
• Crowdfunding or payment links
• Loans or investment offers
• Commercial advertising unrelated to disaster assistance
• Political or religious campaigning
• Misleading, fraudulent, abusive, or unsafe listings
• Illegal goods or services

AidNet may remove listings or suspend accounts that do not follow these rules.

• Be respectful, honest, and clear.
• Offer only goods or services that you are willing and able to provide.
• Keep your listings accurate and current.
• Remove or update listings when assistance is no longer available.
• Respect the privacy and circumstances of other users.
• Do not use AidNet to solicit money, customers, or unrelated business.
• Report listings that appear inappropriate, misleading, or unsafe.

• Confirm the identity of the person or organization you contact.
• Use safe public meeting locations whenever practical.
• Do not publicly post private residential addresses.
• Confirm professional credentials where they may be required.
• Use reasonable care before accepting transportation, accommodation, childcare, repairs, or other personal services.
• Contact emergency services when there is an immediate threat to life or safety.

AidNet does not verify, endorse, or guarantee users, listings, goods, or services. Each user is responsible for deciding whether an arrangement is appropriate and safe.

• AidNet collects only the information needed to operate the service.
• AidNet does not sell personal information.
• AidNet does not display third-party advertising.
• AidNet does not process payments or financial donations.
• AidNet does not manage relief programs or allocate resources.
• AidNet does not guarantee that assistance will be available.