Privacy
AidNet is designed to provide a simple way for Canadians to connect during natural disasters and other emergencies. Personal information is collected and used only as reasonably necessary to operate the service.
AidNet is not built around advertising, tracking, data collection, or marketing. We believe people using a community aid service should be able to understand why their information is needed and how it is used.
Our Privacy Principles
No Data Selling or Marketing Sharing
AidNet does not sell personal information or share it with third parties for advertising or marketing purposes.
No Advertising Tracking
AidNet does not track your activity to build advertising profiles or target you with advertising.
No Ads
AidNet does not display third-party advertising. Your attention and personal information are not products.
No Engagement Algorithms
AidNet does not manipulate or promote content to maximize engagement. Listings exist to help people find practical assistance.
No Third-Party Logins
AidNet accounts are created and maintained directly within AidNet. Users are not required to sign in through social media or other third-party platforms.
No Mailing or Subscription Lists
Registering or using AidNet does not place you on promotional mailing lists, newsletters, or marketing subscription lists.
Minimal Information
AidNet aims to collect and retain only the information reasonably required to operate the service, maintain user accounts, and support listings.
Information We Collect
When you create an AidNet account, submit a listing, or contact AidNet, we may collect information that you provide, such as your name, email address, account information, listing details, location information, and contact information.
Our systems may also generate normal technical information required for website operation and security, such as IP addresses, dates and times of access, browser or device information, and server or security logs.
How Information Is Used
Information may be used to:
- Create and maintain user accounts.
- Publish and manage listings.
- Allow users to find and contact each other.
- Send account activation, security, or service-related messages.
- Respond to questions, reports, or requests.
- Protect AidNet and its users from misuse, fraud, or security threats.
- Maintain and operate the AidNet service.
AidNet does not use personal information to create advertising profiles or market unrelated products or services.
Public Listings
Information included in a public listing may be visible to other AidNet users or visitors, depending on how the service is configured.
Do not include information in a listing that you do not want made public. In particular, users should not publicly post private residential addresses, financial information, identification documents, or other sensitive personal information.
Service Providers
AidNet may rely on service providers for functions necessary to operate the website, such as website hosting, infrastructure, security, and email delivery.
These providers may process limited information as required to provide those services. AidNet does not provide personal information to these service providers for their own advertising or marketing purposes.
Cookies and Technical Information
AidNet may use cookies or similar technical mechanisms where required for normal website functions such as account login, security, session management, and user preferences.
AidNet does not use this information to create advertising profiles or provide targeted advertising.
Information Retention
AidNet aims to retain personal information only for as long as reasonably necessary to operate the service, maintain required records, protect the service, or meet applicable legal requirements.
Users should remove or update listings when assistance is no longer needed or offered.
Your Account and Information
Registered users can manage their account and listings through AidNet. Where available, users may update or remove information they have provided.
If you need assistance concerning your account or personal information, please contact AidNet.
Security
AidNet takes reasonable technical and administrative measures to protect the service and the information entrusted to it. However, no Internet-based service can guarantee absolute security.
Users are also responsible for protecting their account credentials and for using reasonable care when sharing personal information with other users.
Changes to This Privacy Policy
This Privacy Policy may be updated as AidNet develops or as operational or legal requirements change. The current version will be published on this website.
AidNet collects information to operate the service, not to monetize its users.